The EVA Air Copenhagen Office was a delight to visit lately, and I must say that I had an absolutely fantastic experience. As soon as I walked in, I was welcomed with a smile and a sincere want to help. I was immediately made to feel appreciated as a customer by the staff's professionalism and civility.
When I asked about a multi-destination itinerary, the staff took the time to thoroughly comprehend my travel requirements. They carefully explained all of my options to me, made insightful recommendations, and even went above and beyond to look for seat upgrades and special fares. It was very amazing how well-versed they were with the airline's policies, services, and itineraries.
I found their remarkable attention to detail to be one of the most notable features. From my name spelling to my meal preferences and seat selection, the professional who helped me ensured that every detail of my reservation was correct. Additionally, they gave precise instructions on the COVID-19 procedures and visa requirements for every location, which was really beneficial.