Digital transformation is crucial for modernizing the public sector, ensuring more efficient services for citizens. By integrating new technologies like AI, cloud computing, and data analytics, governments can streamline operations and improve transparency. Public sector agencies must embrace these changes to reduce costs, enhance decision-making, and provide better accessibility. However, the shift requires overcoming challenges such as cybersecurity concerns and resistance to change. How can we ensure that digital transformation in the public sector is inclusive and beneficial for all citizens?
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