As a frequent business traveler between Manchester and Baghdad, I have had the experience of dealing with a number of airline offices over the years. Without doubt, I must say that the Iraqi Airways Manchester Office has given me the best experience so far. From the beginning, you feel at home when you walk in, and there is always someone who can assist you immediately. I had to change my booking in the last month due to a schedule conflict. I was preparing myself for a long and tedious process, but it was the reverse. Staff were well-informed, prompt, and very cooperative. They secured me a reasonable alternative flight, helped with seat selection, and issued a new ticket within under 30 minutes. They also have great customer care for the Iraqi nationals living in the UK, and most people I know in the community use their services. Personal touch, combined with professionalism, does make a very huge difference. I will surely be returning for all my future trips.