Many cryptocurrency investors use additional exchanges, wallets, and platforms outside of Bitpanda. Perhaps you also trade on Coinbase or earn interest from BlockFi. The trouble with Bitpanda's reporting is that it only extends as far as the Bitpanda platform. If you use additional cryptocurrency wallets, exchanges, DeFi protocols, or other platforms outside of Bitpanda, Bitpanda can't provide complete gains, losses, and income tax information.