Why should your company outsource customer service? It’s time to face this question head-on, especially since eCommerce companies experience rapid growth and require greater resources.
Let’s look at best practices and process of eCommerce Customer Service outsourcing.

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Ecommerce Customer Service Outsourcing: Best Practices
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Ecommerce Customer Service Outsourcing: Best Practices

This short guide will give you a framework for ecommerce customer service outsourcing, as well as the best practices to ensure a smooth transition.