As with other areas, even in the digital transformation of customer experience, headwinds of the post-covid world will ensure the primacy of cloud to unlock greater efficiency and innovation and drive transformation at both speed and scale. At Ignitiv we have been and continue to think of cloud natively.
Global research expert Forrester has this to say about the future consumers: They will want not just responsive interactions but adaptive ones. Those with content delivered in a way that best suits them as individuals for their particular device. This is not possible without Omnichannel integration.
Ignitiv and its leadership have been working with global retailers in transforming and digitizing stores for over 20 years. Our team has managed implementation and rollout of new store solutions for major retailers with global operations as well as mid-sized retailers with a regional footprint, across varied retail categories as hardware, furniture, apparel, sports equipment, fire crackers, departmental stores and grocery.
Ignitiv is a full service ecommerce agency providing ecommerce cloud solutions, unified commerce Cx Solutions, customer analytics, efficient Order Management, Growth Marketing strategy, also help in upgrading your ecommerce Platform, Headless Commerce using our experience with Kibo commerce support, Magento development services and other ecommerce platforms.
As the world emerges from Covid and customers evolve new ways of engaging with companies, organizations can delight their customers through the digital transformation of customer experience consistently across channels and throughout their journeys. In fact, digital transformation of customer experience will be the primary strategic driver for organizations across industries.
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